1. General rules and regulations.
1.1. The Service Provider service is the service of automatic activations of accounts, i.e. providing SMS on numbers this company for activations of accounts of different resourses, and also providing possibility to buy ready accounts of some services and take 4G/LTE proxies for rent. Service Provider company is not responsible for accounts, which were activated on received numbers from this service, for their loss, hacking and any material losses, incurred after activations this accounts. Also, Service Provider company is not responsible for any actions and methods of using the numbers and accounts.
1.2. Any scam attempt, from using found "holes" in system and etc., to financial frauds, is the most strict violation of rules and necessarily lead to punishment from permanent ban and up to criminal liability.
1.3. Strictly prohibited any attempt to violate the laws of any country using the service Service Provider. Service Provider company is a supporter of legitimate business and lawful actions. If Service Provider finds any suspicious attempts or successful actions that violate the laws of any country, employees of the company will without fail send materials to relevant authorities.
1.4. Service Provider company reserves the right to change, correlate, add and delete the rules of this section.

2. Rules of submission of the appeal.
2.1. If you need to contact support, you can do it using the "help" section - Service Providerand "go to the support center". Also, there you can see the answers to your appeals.
2.2. Than the more accurately and in more details you will describe the essence of your situation, and also if you attach a clarifying screenshot (s), by that the faster your question will be solved.
2.3. The use of obscene language, vulgar statements, and insults towards Service Provider and its employees is a gross violation and can be punished as a ban (both temporary and permanent). If the spam by the tickets, questions will ignored.

3. Using the functionality of the Service Provider service.
3.1. Activations.
3.1.1. Activations should be performed according to the instructions in the "help" section - Service Provider For more information, you can contact support. The rules for filing an appeal, see paragraph 2.
3.1.2. Service Provider company can change the instructions and functionality of activations at its own discretion. Information about the innovations is in the "news" section - Service Provider
3.1.3. Use of activations for wrongful acts and actions that violate the laws of any country violates "Paragraph 1. General rules and regulations, section 1.3." and carries with it to responsibility, indicated in this section.
3.1.4. When you buy an SMS through the service "Any other", the first SMS is issued, which came to the number during the period of ordering the number and does not fall under any service from the list of services. Refunds when buying SMS through the service "Any other" is not made, because initially it is not known what kind of SMS the user expects.
3.1.5. We sell only SMS and don't give any guarantee for created accounts because in most cases it is depends on the actions and anonymity of users.
3.2. A number rental.
3.2.1. Extending is available only when before order end left less than week.
3.2.2. When manually extending of the rent for number (if you forgot by yourself and asked us), you'll pay not only for the new rent time, but and for time, what left from the moment of the end of the last rent.
3.2.3. Use of a number rental for wrongful acts and actions that violate the laws of any country violates "Paragraph 1. General rules and regulations, section 1.3." and carries with it to responsibility, indocated in this section.
3.3. Account store.
3.3.1. Purchasing accounts from the "Service Provider Account Store" should be performed according to the instructions in the "help" section - Service Provider. For more information, you can contact support. The rules for filing an appeal, see paragraph 2.
3.3.2. Service Provider company can change the instructions and functionality of account store at its own discretion. Information about the innovations is in the "news" section - Service Provider
3.3.3. Use of an account store for wrongful acts and actions that violate the laws of any country violates "Paragraph 1. General rules and regulations, section 1.3." and carries with it to responsibility, indicated in this section.
3.4. 4G/LTE proxy rent.
3.4.1. Extend is available only when before end of rent left less than week.
3.4.2. Change the IP address of authorization don't allow more than once a day.
3.4.3. Use of 4G/LTE proxy rent for wrongful acts and actions that violate the laws of any country violates "Paragraph 1. General rules and regulations, section 1.3." and carries with it to responsibility, indicated in this section.

4. Refund.
4.1. The requests to refund for errors or problems in work of activations, numbers rent or 4G/LTE proxies rent are created in the support service. The rules for filing an appeal, see paragraph 2.
4.2. Requests to refunds for accounts from the "Account store" should be created in the support service only if you're sure that it's doesn't violate the terms of the offer - Service Provider
4.3. All refunds requests are considered individually and Service Provider company reserves the right to denied refund under this or that conditions (for example, violation of the terms of the offer).
4.4. We don't provide withdrawal.

5. Partnership.
5.1. By the all questions about partnership, contact support. The rules for filing an appeal, see paragraph 2.
5.2. Service Provider company reserves the right to change the conditions of partnership and terminate partnership at your own discretion.

Last updated: 2019/05/09

First of all, vSim application is only a subcontractor service. The rightful owner of phone numbers is the main service provider. You can read the service provider's agreement at this url.

omboinc.com/virtualnumber/service-provider.html

3.1.5. We sell only SMS and don't give any guarantee for created accounts because in most cases it is depends on the actions and anonymity of users. Our stocks re-new every 30 minutes. Our full country list...